Check-in – 4pm | Check-out – 11am
VAT is included in room rates.
Identification | For security purposes, check-in can only be processed with a valid ID Document from each one of the guests.
Guarantee Policy | Reservations must be guaranteed with a credit card at the time of the booking. The amount of one night will be pre-authorised 8 days prior to arrival. The payment for the stay shall be made at check-in. Promotional or Pre-Paid Rates will be charged at the time of booking. City Tax will still be paid at check-in. If the Credit Card Holder is not traveling, a third-party authorization form must be filled and signed and a copy of the holder’s ID must be presented. Casa Arcanjo reserves the right to refuse any reservation that does not meet these requirements. For more information, please contact us at email@example.com or +351 296 960 450.
Cancellations | Direct reservations must be cancelled or modified by 12 noon local time, 30 days prior to arrival to avoid a no-show penalty. To cancel or modify your reservation, please contact us at firstname.lastname@example.org Cancellations are only valid upon written confirmation from Cas Arcanjo. Not applicable to non-refundable rates and packages.
Early Check-In | To guarantee early check-in, the rooms must be reserved the night before arrival.
Late Check-Out | Up to 2pm – complimentary. 2-4pm – 50% of room rate. After 4 pm – full daily room rate. Late check-out is subject to availability.
Children | Must be accompanied by adults until 12 years old. Under 3 years old – free of charge in the existing bed or a cot (subject to availability)), 4 -12 years old – in the existing bed or on a rollaway bed – extra 9€ (subject to availability)
Extra/Rollaway bed | 12€ per night, (subject to availability).
Disabled Guests Our Hotel is not prepared for disabled guests.
Pets | Not allowed, except guide dogs.
Private parking without reservation and subject to availability